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Place order tracking information onto customer note emails
Places the ShipStation order tracking information from ShipStation onto Customer Note emails. Supports USPS, UPS, and FedEx.
add_action( 'woocommerce_email_header', function( $email_heading, $email ) {
// Limit To Specific Email
if(
empty( $email->id )
|| ! in_array( $email->id, [ 'customer_note' ] )
) {
return;
}
// Get Order
$order = $email->object;
if( ! $order ) {
return;
}
// Add Links
add_filter( 'gettext', function( $text ) use( $order ) {
// Limit To Specific Copy
if( $text != 'As a reminder, here are your order details:' ) {
return $text;
}
// Get ShipStation Status
global $wpdb;
$sql = "
SELECT comment_content
FROM {$wpdb->comments}
WHERE comment_post_ID = %d
AND comment_content LIKE '%% shipped via %%'
ORDER BY comment_ID DESC
LIMIT 1
";
$order_note = $wpdb->get_var(
$wpdb->prepare( $sql, $order->get_id() )
);
// Handle No Results
if( ! $order_note ) {
return $text;
}
// Get Tracking Number From String
$words = preg_replace( "/[^A-Za-z0-9 ]/", '', $order_note );
$words = explode( ' ', $words );
$last_index = sizeof( $words ) - 1;
$tracking_num = $words[$last_index];
// Detect USPS
if( stristr( $order_note, 'USPS' ) ) {
$order_note = str_replace( 'USPS', '<strong>USPS</strong>', $order_note );
$tracking_link = 'https://tools.usps.com/go/TrackConfirmAction?qtc_tLabels1';
}
// Detect UPS
else if( stristr( $order_note, 'UPS' ) ) {
$order_note = str_replace( 'UPS', '<strong>UPS</strong>', $order_note );
$tracking_link = 'https://www.ups.com/track?loc=en_US&tracknum';
}
// Detect FedEx
else if( stristr( $order_note, 'FedEx' ) ) {
$order_note = str_replace( 'FedEx', '<strong>FedEx</strong>', $order_note );
$tracking_link = 'https://www.fedex.com/fedextrack/?trknbr';
}
// Get Tracking Link
if( empty( $tracking_link ) ) {
return $text;
}
$tracking_link = sprintf(
'<a target="_blank" href="%s=%s">%s</a>',
$tracking_link,
$tracking_num,
$tracking_num
);
// Output Link
printf(
'
<p><strong>Track your package: %s</strong></p>
<p>%s</p>
',
$tracking_link,
$text
);
// Return Text
return $text;
} );
}, 10, 2 );
Instructions for Place order tracking information onto customer note emails
- Log into a staging or locally hosted clone of your site.
- Install and activate Code Snippets plugin.
- WP Admin > Snippets > Add New
- Copy and paste the code from the section above.
- Check to ensure formatting came over properly.
- Customize the code as desired.
- Add a meaningful title.
- Select whether to run on front-end or back-end (or both).
- Click “Save and Activate”.
- Test your site to ensure it works.
- Disable if any problems, or recover.
- Repeat for live environment.
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License
All code snippets are licensed GPLv2 (or later) matching WordPress licensing.
Except when otherwise stated in writing the copyright holders and/or other parties provide the program as-is without warranty of any kind, either expressed or implied, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose.
Disclaimer of warranty