Place order tracking information onto customer note emails

Places the ShipStation order tracking information from ShipStation onto Customer Note emails. Supports USPS, UPS, and FedEx.

add_action( 'woocommerce_email_header', function( $email_heading, $email ) {

	// Limit To Specific Email
	if(
		empty( $email->id )
		|| ! in_array( $email->id, [ 'customer_note' ] )
	) {
		return;
	}

	// Get Order
	$order = $email->object;
	if( ! $order ) {
		return;
	}

	// Add Links
	add_filter( 'gettext', function( $text ) use( $order ) {

		// Limit To Specific Copy
		if( $text != 'As a reminder, here are your order details:' ) {
			return $text;
		}

		// Get ShipStation Status
		global $wpdb;
		$sql = "
			SELECT comment_content
			FROM {$wpdb->comments}
			WHERE comment_post_ID = %d
			AND comment_content LIKE '%% shipped via %%'
			ORDER BY comment_ID DESC
			LIMIT 1
		";
		$order_note = $wpdb->get_var(
			$wpdb->prepare( $sql, $order->get_id() )
		);

		// Handle No Results
		if( ! $order_note ) {
			return $text;
		}

		// Get Tracking Number From String
		$words = preg_replace( "/[^A-Za-z0-9 ]/", '', $order_note );
		$words = explode( ' ', $words );
		$last_index = sizeof( $words ) - 1;
		$tracking_num = $words[$last_index];

		// Detect USPS
		if( stristr( $order_note, 'USPS' ) ) {
			$order_note = str_replace( 'USPS', '<strong>USPS</strong>', $order_note );
			$tracking_link = 'https://tools.usps.com/go/TrackConfirmAction?qtc_tLabels1';
		}

		// Detect UPS
		else if( stristr( $order_note, 'UPS' ) ) {
			$order_note = str_replace( 'UPS', '<strong>UPS</strong>', $order_note );
			$tracking_link = 'https://www.ups.com/track?loc=en_US&tracknum';
		}

		// Detect FedEx
		else if( stristr( $order_note, 'FedEx' ) ) {
			$order_note = str_replace( 'FedEx', '<strong>FedEx</strong>', $order_note );
			$tracking_link = 'https://www.fedex.com/fedextrack/?trknbr';
		}

		// Get Tracking Link
		if( empty( $tracking_link ) ) {
			return $text;
		}
		$tracking_link = sprintf(
			'<a target="_blank" href="%s=%s">%s</a>',
			$tracking_link,
			$tracking_num,
			$tracking_num
		);

		// Output Link
		printf(
			'
				<p><strong>Track your package: %s</strong></p>
				<p>%s</p>
			',
			$tracking_link,
			$text
		);

		// Return Text
		return $text;

	} );
	
}, 10, 2 );

How to use

PHP Code Snippets

  1. Log into a staging, development, or locally hosted clone of your site
  2. Install and activate Code Snippets
  3. WP Admin > Snippets > Add New
  4. Copy and paste the code from the Description tab above
  5. Check to ensure formatting came over properly and no syntax errors show up in the editor
  6. Customize the code as desired
  7. Add a meaningful title
  8. Select whether to run on front-end or back-end (or both)
  9. Click “Save and Activate”
  10. Test your site to ensure it works
  11. Disable if any problems, or recover
  12. Repeat for live environment

License

All code snippets are licensed GPLv2 (or later) matching WordPress licensing.

Disclaimer of warranty:

Except when otherwise stated in writing the copyright holders and/or other parties provide the program as-is without warranty of any kind, either expressed or implied, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose.

Support

  1. Describe the issue and what you’ve observed.
  2. Describe your expected outcome(s).
  3. List steps to reproduce the issue.
  4. Optionally provide screen-shot or video URLs.