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An interesting set of questions recently came up: How best to take phone orders, change new orders just in, or append add-on items or orders to a customer’s account using stored payment. This is akin to performing a post purchase up-sell or cross-sell administratively.
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I highly recommend the article Tips to Optimize Post-Purchase Experience for WooCommerce from the Official WooCommerce Blog by Cody Landefeld on March 8, 2018.
post purchase
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