access

  • Online store Maintenance Agreement

    Online store Maintenance Agreement

    I’ve adopted a new Maintenance Agreement. This came about following several occasions where I suddenly found new Administrators and plugins on a site that I was maintaining. It’s come mostly from clients I hadn’t worked with for some time. Still, surprise! I understand the reasons folks have for introducing new parties to help out. To…

  • Giving out Administrator access

    Giving out Administrator access

    Let’s say you’ve reported a bug that you’ve observed in a theme or plugin. Good job by the way! Should you provide the developer admin access to your production site so they can diagnose or repair the issue? ABSOLUTELY NOT!

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