access

Online store Maintenance Agreement

I’ve adopted a new Maintenance Agreement. This came about following several occasions where I suddenly found new Administrators and plugins on a site that I was maintaining. It’s come mostly from clients I hadn’t worked with for some time. Still, surprise! I understand the reasons folks have for introducing new parties to help out. To […]
Giving out Administrator access

Let’s say you’ve reported a bug that you’ve observed in a theme or plugin. Good job by the way! Should you provide the developer admin access to your production site so they can diagnose or repair the issue? ABSOLUTELY NOT!

Online store Maintenance Agreement