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Handling Phone Orders, Re-charging Orders, Post Purchase Up-sells or Cross-sells

An interesting set of questions recently came up: How best to take phone orders, change new orders just in, or append add-on items or orders to a customer’s account using stored payment. This is akin to performing a post purchase up-sell or cross-sell administratively. The process may vary slightly between payment gateways. Your gateway should…

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Optimize Post-Purchase Experience for WooCommerce

I highly recommend the article Tips to Optimize Post-Purchase Experience for WooCommerce* from the Official WooCommerce Blog*. It was written by Cody Landefeld on March 8, 2018. Key takeaways for making your post-purchase experience more effective: Email marketing after a recent purchase, keeping engaged with social media, product reviews, surveys Improving order/shipping confirmation emails for managing delivery expectations and…

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