Our Process

Step 1: Free Consultation

We hold a FREE 45-min conference call using Zoom.

Book using our online calendar.

Step 2: Initial Budgeting

We'll send you our Services Agreement that protects your confidential information and defines all of the usual legal terms.

Purchase a 5-10 hour package (depending on the size of your project) so we can begin work.

Place the first order directly on our WooCommerce site so that we have your billing information and account all set-up and paid. We support credit card, securely saved card-on-file, Amazon Pay, and PayPal payment methods.

Log into your account to download PDF versions of your invoices and maintain your contact information.

Step 3: Site Evaluation & Discovery

We'll work together to plan out your project. We begin by setting-up a development copy of your site. Provide us with a WordPress Admin user account so we may install a plugin that makes a copy of your site onto dev. Inside the dev site we run tests, examine the configurations, theme, plugins, and diagnose problems.

We will provide you with a itemized proposal document with title, description, and estimated hours with each significant task.

Step 4: Project Budgeting

We let clients control the timeline and budget by purchasing the hours they are comfortable with. The more hours committed to the bigger the discount, and this discount gets locked in for the remainder of the project. If you buy a bigger package later that lowers the rate further from that point onward. We'll add orders for hours you've approved.

Log in to pay online.

Step 5: Project Execution

We'll perform the work within a secure development environment that you have access to. We'll meet on a regular basis to go over the changes as we proceed through the project plan. This step can be anywhere between 5-50 hours long depending on your project. To keep things balanced we typically do not exceed 12 hours per week.

Step 6: Launch

When your dev site is looking good and all parties agree on a time to release the changes in production, we'll put your site into temporary maintenance mode and perform the installation of all dev site updates on production. This typically takes one hour.

Step 7: Support

eCommerce sites need monitoring, maintenance and support. We fill in the gaps between what your hosting service provides, your theme and plugin vendors provide, and what you are internally managing. We typically enable automatic software updates so your site stays current behind the scenes.

We're on call whenever you need us, plus we'll be ready to start your next WooCommerce project!

Step 8: Recycle!

Please take a few moments to leave us a review on Google or UpCity.

Also consider our Affiliate Program so we can help another small business struggling with their eCommerce while at the same time rewarding you with a commission!