For Rent sign in a store window

We recently launched a project that utilizes WooCommerce Subscriptions, in particular variable subscriptions, to achieve rental management. This makes for an interesting use case of the official Subscriptions add-on.

WooCommerce Subscriptions is a large application. It’s quite popular, reasonably well documented, affordable, and critical for businesses that rely upon recurring revenue and automation.

Using this application for rentals can be tricky. There’s various applications and even WooCommerce plugins out there more specific to rental businesses, especially short-term product rentals.

Subscriptions worked for us because the client needed renewal cycles, multiple term options per customer group, quote requests, custom fields, early and extended returns, and custom pricing management based on a percentage of retail value – common within the rental industry.

Another requirement we had was the ability to hold clearance sales within the same store using simple product types. The store contains over 2,000 products, some having multiple quantities available, and all that eventually wear out or can be returned damaged.

How we went about it

Results

The site is nice and snappy fast – even with mid-grade hosting and an outdated theme (to replace in a future project). Customers enjoy the shopping experience and no longer have trouble getting their quote requests in.

Administratively we have more work to do to expand customer groups, better format the sometimes long PDF invoices, and manage workflow for odd things like changing one’s mind on an item, getting a freebie added in, or managing earlier or custom pricing. Technical support has been heavier than with other sites I’ve built or worked on.

Aside from those day-to-day operational issues we’re clamping down on, the site is pretty dang cool and cost closer to what a smaller store would weigh in at rather than something so powerful.