About a dozen colorful wires on a large switchboard with dials and switches

Making Good Plugin Choices

January 28, 2020

Plugin decisions tell me a lot about how the site was put together. Each plugin consumes resources and slows down a site, particularly on weaker hosting. Plugins can also clog-up the database by caching a bunch of data or storing oversized settings…

Chalkboard reading: Thank you for shopping local

Smaller Business Trumping Bigger Business

January 17, 2020

You must be noticing it too — incompetence has been on the rise in the service industries. Bigger businesses continue to automate customer service and support areas they should not automate and fail to properly automate the mundane workloads that they should be. Employees are more often under trained, under compensated / unprofessional in their […]